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Welcome to crmcog! 🎉

crmcog is a place to discuss, learn and celebrate the CRM technologies. Features, news & careers in Salesforce, Zoho & more.

I am Prashanth Krishnamurthy, a CRM technology enthusiast, and I implement CRM and lead a Salesforce practice for a living.

Find me on LinkedIn / Twitter/X.

Recent

Dynamic Forms for Detail Views in Salesforce

·3 mins
Salesforce UI configuration has been straight forward - Create a Page Layout for an object (and assign that to profiles/permission sets) Add button/action link/other controls to layout Add fields Salesforce shows the “proven”, “battle tested”, two-column layout for the fields and that was that.

Apex Debug Log Analyser

·1 min
Apex logs are full of “stuff”. While that generally may be a good thing, getting around to the problem at hand may be a tad bothersome. I don’t quite spending a lot of time debugging, but debug statements + log filters in Developer Console have been my go-to tools like any good developer.

Using Salesforce as an Authentication Provider

·3 mins
In this post we will see how Salesforce can be used as an authentication ( + authorisation) provider with OpenID connect. But first, what exactly is OpenID connect anyway? In simple words - it is a way to perform authentication and (basic) authorisation from a trusted server using OAuth 2.

Create Quick Data Entry Screens with Screen Flow

·3 mins
The typical “CRM flows” work ok, but there’s always opportunities to make them efficient.Consider the below simple “new customer onboard” work flow - Create account (and contact) information Capture a case for an installation service Normally, this would mean -