CRM Technology Musings
Discuss, learn and celebrate the CRM technologies. Features, news & careers in Salesforce, Zoho & more.
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Salesforce
Create Salesforce Trial Orgs for Development & Demos
The ease of creating developer or demo playgrounds in Salesforce has always been a big plus for the platform.
Read MoreSimple Inbound REST API Using Apex
There are multiple options to create REST APIs to expose Salesforce data and processes, some of the popular ones being -
Read MoreCRM Evolution - The Rise of Autonomous and Self-Configuring Customer Relationship Management
Customer behaviors and expectations have been rapidly evolving in recent years.
Read MoreWhat is Salesforce Data Cloud (with use cases)?
Salesforce Data Cloud helps companies unify customer data from various sources, gain insights into customer behavior, and deliver personalized experiences across channels.
Read More5 Tools for Salesforce Gurus
Oh well, this was coming. The majority of the Salesforce experts have not quite arrived at expertise nirvana yet The ones who are there, are not quite ready to teach yet Despite that, there are few who (try to) teach but lack the practical skills to outline concepts, scenarios & relevant solutions .
Read MoreSalesforce Winter '24 Release Highlights for Developers
The Salesforce Winter ‘24 release is (almost?) in, and has a few interesting features for developers.
Read MoreRest of CRM
Drop-down Instead of Pick Applets for Dynamic Picklists
In Siebel, it is common knowledge that - Static picklists are shown as values in a drop-down list on the field
Read MoreRead-only Behaviour Driven by Parent BC in Siebel
There are many ways to skin a cat (yes, it is a cliche), and there are indeed many ways to make a field read-only in Siebel .
Read MoreNo Association List Available Error
Siebel developers who have configured at least one ‘decent’ associate applet would have seen this dreaded error.
Read MoreCall Server Script from Browser Script without CFG Changes
If you are one of the unfortunate souls stuck deploying Siebel local clients - you know how annoying is to setup package and deploy it to the users from time to time.
Read MoreSocial Media Service - Yes, it works
I have been quite sceptical from the start about customer service through social media channels.
Read MoreCRM Apps of the Future
While I genuinely want to believe in Salesforce or The Next Big ThingTM will solve all of the world’s problems, I will never be more wrong in that belief.
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