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Welcome to crmcog! ūüéČ

crmcog is a place to discuss, learn and celebrate the CRM technologies. Features, news & careers in Salesforce, Zoho & more.

I am Prashanth Krishnamurthy, a CRM technology enthusiast, and I implement CRM and lead a Salesforce practice for a living.

Find me on LinkedIn / Twitter/X.

Recent

Switch to Salesforce Consumer Goods Cloud and Profit

·11 mins
Salesforce Consumer Goods Cloud transforms your sales strategy and optimize your operations for maximum efficiency. Designed specifically for consumer goods companies, this powerful CRM solution offers a wide range of features and capabilities that can transform the way you do business.

5 Tools for Salesforce Gurus

·3 mins
Oh well, this was coming. The majority of the Salesforce experts have not quite arrived at expertise nirvana yet The ones who are there, are not quite ready to teach yet Despite that, there are few who (try to) teach but lack the practical skills to outline concepts, scenarios & relevant solutions .

What is Salesforce Data Cloud (with use cases)?

·7 mins
Salesforce Data Cloud helps companies unify customer data from various sources, gain insights into customer behavior, and deliver personalized experiences across channels. With Data Cloud, companies can create a single view of each customer by connecting data from CRM systems, email platforms, loyalty programs, and more.