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You want Siebel, but what you get is Sales Cloud

·1 min

I knew the situation with Siebel CRM was bad, we have seen all that before. But the full scale of importance for Siebel (or the lack of it) is apparent in a Google search.

A search for Siebel has all the obvious links – Wikipedia’s take on Siebel, and the Oracle’s Siebel page.  What you must see is the Google text ad that kicks in for Siebel key word. Click on the link and surprise - you don’t get information about Siebel, but it is about Sales Cloud.

google-siebel-sales-cloud

And it gets worse - the link advertised oracle.com/SiebelCRM displayed in the ad is not even available. (Siebel product page is now at https://www.oracle.com/applications/siebel/, if you are wondering.)

oracle-siebel-404

Is it the all new way of nudging the product to obsolescence? Or just an ad purchased eons back with no care for updates?