So, one fine day I finally decide to install Siebel 22.214.171.124 on my trustworthy computer at home.
- Download/copy install files – check.
- Uninstall old Siebel – check.
- Eat a bag of chips while seeing the uninstall progress – check.
- Install Siebel 126.96.36.199 Without reading any documentation – check.
- Get errors with Siebel install – check.
Do you want to read that again?
Yeah, real men don’t read documentation – especially when it comes to installations. It’s all point, click and click some more, right?
And, those men invariably suffer. Here’s a breakdown of two errors That shows how important it is to read the release notes. (well, it is only one error and the second one is just plain stupidity).
Error 1: SSACommonDllInit failed
In my case it was a simple error that said –
SSACommonDllInit failed for enu (SBL-GEN-02505).
No matter where I double click – tools or client, the error refused to go away.
Now this is an error that I have probably seen during Siebel 7.7 days, but didn’t remember anyways. A quick Google search showed me that the installation media was likely culprit.
Rebuilding installation media did not help. And, I could actually see the same installation working for others in the group.
I could neither find the log files to debug, not the ENU folder in BIN. Only then I realised that I had been double-clicking on the module.exe.
Run “setup.bat” as an administrator and the installation will go just fine.
Error 2: Invalid SRF
when I start the Siebel client after this adventure, I get a warning:
ObjMgrQueryLog Warning 2 0000000254e10a14:0 2015-02-16 11:27:29 (query.cpp (14859)) SBL-DAT-00354: The query could not be run because the criteria for field '<?>' contained an invalid arithmetic expression. Please ensure that the search criteria is correctly formatted.
The warning is followed by a crash of the client.
But this was what I thought would be quick debugging since we see this error reported almost after every upgrade. The reason is simple – sample SRF is compiled in older version of Siebel. And, no one bothered to replace that sample SRF.
Do a full compile with the latest version of Siebel tools, and you’ll be just fine. I did that, but the result was the same.
It turns out that the real reason was more simple. Siebel just had to get access in the firewall.