Posts

I knew the situation with Siebel CRM was bad, we have seen all that before. But the full scale of importance for Siebel (or the lack of it) is apparent in a Google search.

We have seen what Zoho is before, and also have carried out the right automations in the past. Macros are a real good way of keeping automations simple, and empower the users to carry out their own tasks.

Zoho CRM makes it really easy to integrate web forms on externally built sites on standard platforms or even from your Facebook page. All you need is to point, click and configure.

We have seen Zoho CRM on this blog before. It has more than a few functionalities that you will be interested in. Integration with social networks is one of the recent enhancements, that is interesting in multiple ways.

Yet another feature like ‘Chatter’ in Salesforce ecosystem is Zoho Pulse. Pulse in Zoho CRM enables you to ‘follow’ leads, potentials, and contacts, and keep track of the most recent activities in one screen.

Zoho CRM makes it easy to point, click and configure interfaces to send data to other parts of the enterprise application. Integrate Zoho CRM with back-end systems primarily in two ways:

Zoho CRM has been on the CRM scene for quite sometime now, and find mentions regularly in analyst reviews and findings. Although I have tried it before, I did not come back impressed - Zoho CRM had limited feature set, was not extensible, and did not look or function well.

Siebel is not exactly shining, we have seen that before. But, if you are writing about Siebel technology, you should pick up niche topics to get some shine on your blog or website.

You want a reasonably good product with the bells and whistles for today’s tech-savvy, multi-device trotting users, at a reasonable cost. You are also interesting in tinkering with the code, and have potential plans for improving the product (not likely, but world can be crazier).

SoftwareAdvice has released a report on CRM software preferences from “5,279 interactions between Jan-Aug, 2013” with prospective CRM buyers. Does this cover all that CRM software buyers are looking for? Read on to find out more.